FAQs

What are your opening times?

We have three play sessions a day, every weekday and two sessions on a weekend Christmas Eve, we have one session on the morning. We are closed Christmas Day, Boxing Day and New Year’s Day.

Session 1 – 09:00 – 12:00

Session 2 – 12:30 – 3:00

Session 3 – 3:30 – 5:30 (Mon to Fri only)

Do we have to pre-book online or can we just turn up?

Walk in bookings are welcome, however we do recommend booking online to avoid disappointment on the day. Due to health and safety we limit the number of people that can attend each play session and during busy times, play sessions will be sold out in advance.

Do I need to bring cash or is debit/credit cards ok?

We accept all Visa, Mastercard, Apple & Android Pay and all contactless cards – we don’t charge minimum fees for card payments either.

Can I book Parties at Land of Make Believe?

Absolutely. We offer exclusive use of Land of Make Believe. Please complete the booking enquiry form.

Can we bring our own food and snacks into Land of Make Believe?

Only baby food is allowed in the coffee area.
We do offer a yummy selection of hot & cold drinks and cakes & snacks.
No food is allowed into the play areas.

What is the dress code?

Anything goes and we do love a dress up. We do, however, ask that socks are worn by the children and adults accessing the play areas.

Is there an age limit?

Our educational role play is aimed at walkers up to 7 years of age, and we have a baby area from birth.

Are you car seat, pram & buggy friendly?

Yes we have ample space.

Can I cancel / transfer a pre-booked session?
Tickets are non-refundable. However, tickets can be transferred to another session subject to availability.

Are you wheelchair accessible?

Yes

Is there parking available?

Yes there is ample free parking however you will need to collect a parking pass from reception on arrival

Let’s Talk

If you would like any more information about any of our services, fill out the form below or call us on 07579 029957